Acceptance of terms
By creating an account, accessing, or using MindMap AI (the “Service”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
These Terms form a binding agreement between you and [LEGAL ENTITY NAME], a [ENTITY TYPE] registered in [JURISDICTION](“we,” “us,” “MindMap AI”).
Eligibility
You must be at least [MINIMUM AGE — 13? 16? 18? depends on jurisdiction and COPPA/GDPR exposure] years old to use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
You may not use the Service if you are barred from doing so under applicable law, or if your account has previously been terminated for breach of these Terms.
Your account
You are responsible for safeguarding your credentials and for all activity that occurs under your account. Notify us immediately at [SECURITY CONTACT EMAIL] if you suspect unauthorized access.
You agree to provide accurate account information and to keep it current. We may suspend or terminate accounts that contain false information.
Your content
You retain all ownership of the documents, notes, and other material you upload (“Your Content”). We claim no ownership over it.
You grant us a limited, non-exclusive, worldwide licence to store, process, transmit, and display Your Content solely to operate the Service for you — for example, to parse a PDF, generate embeddings, build your knowledge graph, and answer your questions about it.
This licence exists only so the Service can function. It terminates when you delete Your Content or close your account, subject to the retention periods described in our Privacy Policy.
[CRITICAL — CONFIRM AND STATE EXPLICITLY: do you use customer content to train or fine-tune models? If no, say so here in plain language, because it is a core trust claim on your marketing pages. If yes, or if yes-with-opt-out, that must be disclosed here and surfaced at signup.]
You represent that you have the rights necessary to upload Your Content, and that doing so does not infringe any third party's copyright, confidentiality, or other rights.
Acceptable use
You agree not to:
- Upload material you do not have the legal right to upload.
- Use the Service to build, train, or benchmark a competing product.
- Attempt to reverse-engineer, scrape, or extract the underlying models, embeddings, or source code.
- Circumvent rate limits, quotas, or access controls, or use automated means to access the Service except through a documented API.
- Upload malware, or content that is unlawful, harassing, or that violates the rights of others.
- Use the Service in a way that degrades it for other users or threatens its security or integrity.
We may suspend or terminate access for breach of this section, with or without notice depending on severity.
AI-generated output
The Service uses machine learning to extract claims, build graphs, generate answers, and produce quizzes. Output may be incomplete, inaccurate, or misleading.
You are responsible for verifying any output before relying on it — particularly in academic, professional, medical, legal, or financial contexts. Citations shown by the tutor point to locations in Your Content; they are not a guarantee that the underlying claim is correct, only that the passage exists.
The Service is a study and comprehension tool. It is not a substitute for professional advice.
Plans, billing, and cancellation
We offer a free tier and one or more paid plans. Current pricing and plan limits are published at [PRICING PAGE URL] and may change with notice.
[PLACEHOLDER — FILL IN: billing cycle; auto-renewal terms; refund policy; what happens to your graphs and uploads if you downgrade or stop paying; whether data is retained, frozen, or deleted, and after how long. Note that some jurisdictions — EU, UK, and others — grant statutory cancellation and refund rights that override whatever you write here.]
You may cancel at any time from your account settings. Cancellation takes effect [at end of current billing period? immediately?].
Our intellectual property
The Service — including its software, models, design, interface, and branding — is owned by us and protected by intellectual property law. These Terms grant you a limited, revocable, non-transferable right to use the Service; they do not transfer any ownership to you.
Feedback you send us is given freely, and we may use it without obligation or compensation.
Availability and changes
The Service is provided on an “as available” basis. We may modify, suspend, or discontinue features at any time. We aim to give advance notice of material changes but do not guarantee it.
[If you intend to offer an SLA or uptime commitment on paid plans, state it here or link to a separate SLA document. Do not imply one exists if it does not.]
Disclaimer of warranties
To the maximum extent permitted by law, the Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any output will be accurate.
[Some jurisdictions do not permit exclusion of implied warranties. A local lawyer should confirm the carve-out language required for your jurisdiction and for consumers in the EU/UK.]
Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill.
Our total aggregate liability arising out of or relating to the Service is limited to [LIABILITY CAP — commonly the greater of amounts paid in the prior 12 months, or a fixed floor such as USD 100. Must be set deliberately.].
Nothing in these Terms excludes liability that cannot lawfully be excluded — including for death or personal injury caused by negligence, or for fraud.
Termination
You may close your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service.
On termination, your right to use the Service ends immediately. Deletion of Your Content follows the schedule in our Privacy Policy.
Governing law and disputes
These Terms are governed by the laws of [GOVERNING JURISDICTION], without regard to conflict-of-laws rules.
[DECIDE AND FILL IN: courts of exclusive jurisdiction, or an arbitration clause. If you serve EU/UK consumers, note that mandatory-arbitration and forum-selection clauses are frequently unenforceable against them — a lawyer should draft this section, not a template.]
Changes to these Terms
We may update these Terms. If changes are material, we will notify you by [email? in-app banner? both? state the mechanism and the notice period, e.g. 30 days] before they take effect.
Continuing to use the Service after changes take effect means you accept the revised Terms. If you do not accept them, stop using the Service and close your account.
Contact
[LEGAL ENTITY NAME]
[REGISTERED ADDRESS]
[legal@yourdomain.com]